Other Questions

Thanks for the update, usergerhard.

At this point, I would recommend contacting our Support team to investigate this further. You can reach them using the steps below:

1. Click on Help.
2. Repeatedly search for the word human.
3. If asked to specify your concern, click on See examples.
4. Choose I still need a human.
5. Click on Contact Us and choose how you want to reach our support.

If you have other questions in mind, please let me know.