As long as you use the same login credentials for both QuickBooks companies, switching between them on the mobile app should work just as it does on the computer, Gardien600. Since this isn't happening, let's explore some troubleshooting steps to rectify the issue.
First, log out of your QuickBooks app and then log back in to refresh the system. Next, clear the app data on your mobile device to reset it to its default state. This is similar to clearing the cache in your web browser.
If you're using iOS, follow the steps below:
- Go to Menu, and tap Help & Feedback.
- Tap Refresh Data.
- Click Refresh to confirm.
Otherwise, refer to this instruction for Android:
- Go to Menu, then select More Options.
- Tap Settings, and click Refresh Data.
- Tap YES to confirm.
If the issue remains, uninstall and reinstall the mobile app to ensure you get the latest version of the QuickBooks app.
You may visit these articles to learn about managing your QuickBooks accounts or adding another one with the same login details:
Additionally, I've included a link you can use in the future if you need to grant access for certain tasks to users: Add and manage users in QuickBooks Online.
I'll be around if you have additional questions or concerns about managing your QuickBooks companies. Just leave your reply below, and I'll surely get back to you.
