I'll update you on the Capitec Bank connectivity error message in QuickBooks Online (QBO), @catandbearcpt.
Upon checking with error code 192 when connecting your Capitec Bank in QBO has already been closed. This error message indicates that your bank has a security measure that requires additional information, preventing QBO from automatically downloading banking transactions.
Since you're still experiencing the connectivity error, I suggest contacting our Customer Care team again to open a new ticket for investigation.
Here's how:
- Log in to your QBO account.
- Select Help (?) in the upper right corner.
- Choose or type Contact Us.
- Type your concern, then select Let's Talk.
- Choose a way to connect with us:
- Ask the community to get help from businesses like yours.
- Start a chat with a support expert.
In the meantime, you can also upload your bank transactions manually to QBO.
Additionally, you can visit this article to learn how to categorize your transactions to put them into the correct accounts: Categorise online bank transactions in QuickBooks Online.
Let me know if you have more questions regarding your bank connection in QBO, @catandbearcpt. You can leave a reply in the comment section. We're always here to help.
