FibertelVD
Level 1

Unable to send email using QuickBooks Simple Start - getting error you have reached your email limit

Good day

Please can some one assist

I'm getting a error "you have reached your email limit"

I have seen the trial account gets 100 email's. Is this limit also applicable to annual subscription?

 

Kind Reagards

FibertelVD

CarlSJ
Moderator

Other Questions

It's great to have you here in the Community, @FibertelVD. I can share information on why you're getting an error when reaching your email limit in QuickBooks Online (QBO).

 

Yes, you're right. There is a limit of 100 emails when sending sales forms using a trial account, but this email limit does not apply to QBO subscriptions.

 

I'd recommend upgrading your trial version to email more transactions. Here's how to proceed:

 

  1. Sign in to your QBO trial account.
  2. Go to the Gear icon.
  3. Under the Profile section, select Subscriptions and Billing.
  4. Choose a plan that fits your business.
  5. Then, follow the on-screen steps to upgrade your plan.

 

If you need additional tips on personalizing your sales form, please refer to this article for more information: Customise invoices, quotes, and sales receipts in QBO.

 

We're here to help if you require further assistance with email limits or other QuickBooks-related questions. Take care always.