Thank you for reaching out to the QuickBooks Community, charlenwill. Let me provide some troubleshooting steps to assist you in connecting your Capitec Savings account to QuickBooks.
Before we proceed, did you encounter any errors when attempting to link your bank account? Any additional information you can provide will help me identify if there's an issue related to your financial institution.
In the meantime, let's attempt to connect your bank using its URL. If you're unable to find your bank in the list of supported institutions, it's possible that it has been updated. If so, you can submit a request for this.
Here's how:
- Go to the Banking page.
- Enter Capitec Bank in the search box.
- Copy and paste the new URL in the Bank web address (URL) field.
- Hit Request.
If your bank is still nowhere to be found, you can try other listed versions of your bank's name. For the complete steps, follow this article: Find your bank or credit card account when you connect to online banking.
You'll want to consider manually uploading transactions into the program. Just make sure to review the file format and size to avoid any issues.
Once everything is set up, you may find these helpful resources for organizing your transactions seamlessly:
Feel free to reach out if you have any other questions or concerns besides linking your online banking. I'm here to help. Take care.
