Jen_D
Moderator

Other Questions

Good day, @UlricAlgar,

 

QuickBooks updates the multi-currency rates on transactions based on the current Forex rate of the day. In the meantime, try to check the updated rate and compere it to the amount you see on the entry.

 

If the rate is same as the original rate and only the amount has changed, try opening a private browser.

 

Incognito mode will not save any data in the cache which will help us identify if the problem is cause by a browser problem.

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

Clearing the cache can also help resolve browser issues in QBO.

 

See this link to learn more about the reconciliation process in QuickBooks: Reconcile your bank account with QuickBooks.

 

You can also get in touch with our Support Team if the same thing happens. They can check on this further and review why the amounts were change.

 

Simply go to the (?) Help menu then enter your billing concern in the QB Assistant box.

 

Let me know how things go. I want to make sure this is resolved and I'm here if you need anything else. Have a good one!