ClaireGMD
Level 2

Other Questions

So, here we are, 3-months round, and needing to reconnect to my PayPal, and also my Barclaycard accounts again.

 

Barclaycard goes all the way through, and comes up with a big green circle saying that it's all completed - but it isn't.

 

Paypal says 'something unexpected has happened, and to try again in a few hours (590)' - been trying since last Friday.

 

Ok, so cancelling the link works, but I shouldn't be having to do that - it used to work.  And my Santander account reconnects without problems.

 

As AlanRogers previously said "You'd have thought that paying customers could expect two mainstream Internet software providers to communicate, play nicely together and resolve the issue. However, instead you make it the fault and problem of the paying customer."

 

Is this problem actually being investigated please?