htwydell
Level 2

Other Questions

Hi GeorgiaC, and thank you for your reply.

There isn't a roll back option in Advanced Payroll. That was a PaySuite option. After being on the phone to QB for nearly 1 hour, I was told to delete the payrun completely, un-assign all pensions from each employee then delete the pension schemes that are not in use but I still get the same error message: "Delete failed, there are employees associated with this scheme". But no employees ARE associated with the scheme. Unless it is using old PaySuite information still where they were?? 

But surely, this is the whole point of Advanced Payroll in that you can delete old unused schemes upon migration?

Am awaiting another call back but have spent so much time on this already that I'm losing the will a bit.....