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Catherine
Thank you for your response.
If I wish to upgrade to the Advanced Payroll option how do I do that? When I go to Account & Settings>Billing & Subscription I am presented with two boxes, QB Simple Start and QB Standard Payroll. Within the Simple Start box there are the options to Upgrade, View Payment History and Cancel Subscription. However, within the Standard Payroll box there is only the option to Cancel Subscription.
Do I have to cancel the Standard Payroll subscription to then be presented with the option to upgrade to Advanced Payroll or is there some other procedure?
Mike
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