Your client doesn't need to download a different app, SparklyOne.
The mileage feature is available in the QuickBooks Online and Self-Employed apps.
Let's ensure the app is updated. This way, all features, and updates will be added. Here's how:
- Open the Play or App Store.
- Look for the installed apps.
- Tap Update. If it says Open, it means it's already updated.
Although, if it's already updated, I'd suggest reaching out to our customer care support. This way, an agent will take a closer look at your issue. Here's how:
- Tap the Menu ⋮ icon.
- Click Support.
We're just right here if you have other concerns. Feel free to drop by.
