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Same issue here. Brings in the bank balances but not the transactions.
It is disappointing to see that I first raised this error in February 2018 and yet the same issue exists. As a result the client moved to Xero. There are no such issues with Xero so it is difficult to accept that this is somehow a Natwest security issue.
It looks like another client is going to Xero.
0 Cheers