JanyRoseB
QuickBooks Team

Other Questions

Hi there, @matthew careswell.

 

Allow me to chime in and help provide an update about connecting Natwest Credit Card account with QuickBooks Online (QBO). 

 

I've checked our investigation list, and I found out that we had an investigation case about the error code 179  when connecting Natwest account with QBO. However, this issue has already been resolved. 

 

Since you're still experiencing the same issue, I encourage you contacting our QuickBooks Online Support Team so they can reopen the investigation to dig deeper as to what's causing to reoccur. 

 

You can contact our customer support by following these steps:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (question mark icon) at the top right.
  3. Select Contact us to connect with a live support agent.

 

To you Ammo999, thanks for getting back to this thread.

 

We received several reports about the issue of displaying a blank web browser when clicking the old support link. But I'm happy to inform you that our engineers updated the new ways on how to easily contact our Customer Chat Support.

 

You can contact them by following the steps I provided above. 

 

Please know that you're always welcome to post if you have any other questions about banking issues or contacting customer support. I'll be around to help. Have a great day ahead.