Ammo999
Level 3

Other Questions

Yes same problem here also.

Can the QB designers really  think that people leave a connection to their bank?  Natwest and others will log you off within a few seconds of inactivity, which should be the same as logging you out.  Obviously the design is flawed, since QB should

1. provide a mechanism to remove the associated bank details via the system settings

2. provide a mechanism to remove the company date via system settings.

Neither of which i can see are possible (option 1 is sort of hidden in the blue and white account balance window)

 

Im reading the thread and seeing this issue has been around for a while.  QB Support keep saying the same things.

 

No, we have not logged in elsewhere.

we have tried incognito mode.  you have an error and you need to fix it. simple

 

oh and also, whats this about monitoring a thread to see when the fix is issued, so we will get the update?  Isnt the whole point of the online software that the fix is applied automatically , for everyone?

 

To all others Natwest provides Freeagent for FREE. and it is HMRC compatible for submitting VAT etc.   It also allows you to delete the company information completely