Hello magicalwonders,
The process you
mentioned above should work, but since your QuickBooks version is very old, you
might get problems when updating your company file. Installing a newer QuickBooks Desktop version on your
computer and updating your company file to that version should help.
Here’s an article that will guide you through
the process:
https://community.intuit.com/articles/1021013
If you encounter problems updating, please contact QuickBooks support to get more assistance and other options.
Here's how to reach them: https://help.quickbooks.intuit.com/en_GB/contact
Thank you and stay safe!
