I appreciate your effort in double-checking the VAT code, Emma. I'll route you to our Live Support team to assist you with the issue regarding the incorrect amount and invoices.
They can provide real-time assistance by accessing your account to diagnose the root cause of the VAT display issue and ensure your invoices reflect the correct VAT amounts moving forward.
Here's how to connect with them:
- Inside QBO, navigate to the Help menu.
- Select the Search option and type "contact support".
- Choose the Contact Us tab at the bottom.
- Enter the question, keyword, or topic you need help with.
- Follow the prompts, then choose a way to connect with us.
I'd also suggest checking the support hours to know the best time to contact them at your convenience.
If you have additional questions, please leave a reply below. The Community is always here for you.
