AntoniettaE
QuickBooks Team

Other Questions

I appreciate you sharing what has previously worked well for you, Klous. To ensure this matter is addressed, I will direct you to our Live Support team for a comprehensive review of the template.

 

Since you want the proper alignment of the PDF, I recommend reaching out to our Live Support team for a detailed resolution. They are equipped to securely access your account, examine the recent changes, and work collaboratively to restore the templates to your preferred design. Here’s how you can connect with them:

 

  1. Sign in to your QuickBooks Online, then click the Help icon.
  2. Choose either tab to get started: Assistant or Search.
  3. Type your concern and Select Contact Us.
  4. Click Chat with us or Callback option.

 

I'd also suggest checking the support hours to know the best time to contact them at your convenience.

 

Additionally, you can use the Customer Balance Details report in QuickBooks to see detailed information on your customers' unpaid invoices.

 

Feel free to come back to this thread if you have any concerns about managing your invoices or estimates. We're here to assist you promptly and effectively.