Hi melliepebbles
The correct method for accounting for receiving net amounts due to having fees deducted is;
When creating your sales receipt ensure that you select undeposited funds in the Deposit to box > create a bank deposit > in the Account box select your bank account and enter the date you received the net amount > tick the sales receipt the net amount you have received into your bank account relates to > in the 'Add funds to this deposit' section select your fee expense account/or you can create one > enter the amount, as a minus amount, that has been deducted from the gross amount of your sales receipt figure, save and close. You will then be able to match the deposit you have just created to the net amount on your for review page.
You may not be able to automatically find match for a number of reasons, if the transaction is outside of the date range you are searching, the difference to resolve is too large, the sales receipt is over 90 days old etc.
If you are not able to find match follow the instructions above and exclude the transaction from the banking screen, excluding the transaction in the for review section will not affect your figuyres within QuickBooks.
