I know that's the company line @GeorgiaC but how many more times do we - as users - need to say it?
This IS a product issue. That's why we're all so b'''''y frustrated. This is due to bad coding. It's a bug; a cockup; a failure of quality control. Call it what you will but it needs fixing.
It is basic. In every other data entry system I have used, a new form screen is ready to accept text. You shouldn't have to select the natural first box to type.
Are you seriously suggesting that Intuit/QBO is right & everyone else is wrong?
The developers have changed something in the coding base that's taking the cursor away from the input box. I haven't done any coding in donkeys years - but I think it used to be called Focus attribute.
The same issue means you have click twice on the product/service dropdown on an invoice/bill form before it will allow you to type.
If it's because the code has been optimised for touchscreen (rather than PC) then let them say this. Every other data entry system copes with the differences between touch & keyboard entry. It's been fixed before (without world-ending implications), so it can be fixed again.
Rather than fob users off with things like it's an update - you'll like it in the end, please elevate this to the developers AS A FAULT/BUG (not as feedback or a suggestion please).
Faults like this make QBO an absolute PITA to use.
@FWS Rhonda , @CarolB , @LMontville , @noboots , @Mower2 , @finance-fairoaks , @193514518254369 , @Shannnon714 , @DavidHarington , @FEDUP247 , @Mark Armistead , @Jwestwood
