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Hello, @Naomi 1. Thank you for following the suggestions.
This isn't the kind of service we'd like you to experience in QuickBooks. I'd also feel the same if I were in your shoes right now.
Since QuickBooks is still running slowly on your computer, I suggest reaching out to our QuickBooks Support Team. They can securely access your account and investigate why the program is running so slowly. Here's how to connect with them:
- Sign in to your QuickBooks Online company.
- Click Help (?).
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
After that, check out our tips for improving performance. This will provide you with several things that you can look at to ensure you're getting the most out of your user experience: How to improve QuickBooks Online performance.
If you still need help improving QuickBooks Online's performance, feel free to leave a comment below, and I'll assist you. Take care, Naomi 1.