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I appreciate you bringing the slow performance of QuickBooks to our attention, @Djc23271. I understand how this can impact your work. I'll share with you a few troubleshooting steps in order to make everything run smoothly.
QuickBooks Online operates as a web-based service, utilizing the processing power of your computer or device, available memory (RAM), and the speed of your Internet connection to function properly.
I recommend checking that your system meets the basic requirements to help narrow down the reason for slow performance. A shortfall in any area can reduce performance.
If you're using the recommended system and are still experiencing issues, it would be advisable to reach out to our QuickBooks Support Team. This will allow for further investigation if necessary to help resolve the issues you're facing.
Here's how you can reach them:
- Click the Help tab in the upper-right corner.
- Go to the Assistant tab.
- Click Get help from a human.
- Choose Chat with us.
There are a few things to check to ensure you get the most out of your QuickBooks Online experience. I've attached these articles for additional reference about it:
- Why is my QuickBooks Online slow?
- System requirements for QuickBooks Online, Accountant, Payroll, and QuickBooks Self-Employed
I'm available to help with any specific inquiries you may have about navigating QuickBooks Online or resolving issues related to slow performance. Don't hesitate to reach out if you require further assistance. Take care and feel free to get in touch whenever you need support.