Andy-Boe
Level 2

Other Questions

Just come over from QBDT

 

Yes this is new and appreciate there may be differences but some of the most basic functions are missing for speed and ease.

Don't understand why the online version wasn't made similar to the desktop version?

So from only just using this

1.Purchase orders. Had to turn this on and pay extra. WHY? This is a funder mental part of UK business to send a PO to a supplier this should not be an add on as this is essential!

2. The lack of editability of Purchase orders (and I have seen SO MANY posts on this)

along with Invoices, body text and footers. Also pointless un-editable message

Example. QBO is part of making accounting paperless. Reduce your carbon footprint

So why have approved by and date? POINTLESS. if you are emailing and not printing which to approve you would have to print either to PDF then edit or print on paper sign and rescan to send it. Its not needed 

Also the titles ACTIVITY. I'm purchasing a product not a service or activity. why not item? again needs to be editable

Our biggest bug bear, we used to have a professional looking PO with terms notes ect.

QBO This looks so basic and TBH a bit micky mouse

3. When paying suppliers, was so easy to send remittances, now numerous clicks to do a basic function

4. Invoicing. Please allows us to put our own footers on the invoices

We used to have Bank Payment details. Again this is basic stuff that was in QBDT

I appreciate once again its getting used to a new system, but really feels like a downgrade compared to what we had. 

Positives as there are some

Really Like the fact that you can drag and drop a bill from a supplier that's emailed their invoice and it will recognise the data. Excellent!

Would like it if it linked to a purchase order as we tried this and it failed.

If yet to link to my bank account or photo receipts. so still some learning, but have spent HOURS  reinputting data that was not converted properly. Hours that cannot be recouped nor paid for, and more to the point shouldn't of happened.

 

Please listen to YOUR customers otherwise we can seriously see many jumping ship to go to one of your other competitors if they have not already!