I am afraid I am not easily able to resolve this issue and while the current iteration of your site has stopped admitting that this problem exists and representatives of intuit have assured me that attachments can be exported from desktop for import to online this is simply NOT THE CASE. What I need to do to continue accounting practices is either transfer 3000 files manually, continue using deprecated software or find some other solution. This is a major let down and I think its really problematic of intuit to continue to try and upsell me product that won't work and then today try to sell another license for desktop. We have a limited budget as a small nonprofit and misrepresentations like "easily resolve" and advice given by phone and sending me to solutions FAQs that don't help is really frustrating.
