Attn Quickbooks UK
A few years ago, I successfully migrated my Quickbooks Desktop data for a client to Quickbooks online using the migration capability built into Desktop. All transactions going back a number of years were successfully migrated and there were no issues.
In 2022 you said "Unfortunately, we've had to temporarily hit the pause button on all QuickBooks Desktop to QuickBooks Online migrations." - key word TEMPORARILY.
Since last year we have not been able to migrate our data using the existing (working) method.
Now, for some inexplicable reason, you say that the ONLY migration method is using Movemybooks which is a commercial self-service conversion software (exactly like the old migration capability you took away) but this time we have to pay £75+VAT per year of data.
Most companies will have to pay £450+VAT to migrate 6 years of historical data.
Why did you remove what was working as a perfectly viable (free) migration from Quickbooks Desktop to Quickbooks online? You may say that there was a file size restriction - fair enough - small companies with small file sizes should still be able to migrate using the built-in capability. Instead you are forcing even small companies (which would not be limited by file size) to pay to convert data.
The only thing we should all be doing is migrating to Xero.
