GeorgiaC, This proves my point that Intuit have reneged on the statement that we would have a read only access licence for our data. We have a desktop product, why on earth would we need - or want to - to access this via the cloud?? Brightpay payroll software is a desktop product, every new payroll year we have a new licence and software however, the previous years remain for our access for ever. I have twice spoken to an actual human at Intuit who ensured me that a read only licence would be available. We are happy to pay for this as a one off cost. I have been informed by a lawyer who has reiterated that there is no doubt that the software is supplied by the supplier but the data - all of it, every single bit of it, all of the 22+ years of it - belongs to the person who has been purchasing the licence. The point being we have been purchasing a licence not borrowing it. We have not been hiring equipment that gets returned, we have been paying for a licence. The software as it stands at a given point belongs to the person paying for the licence until that point. It is only continuing use that is under the control of the provider. We are not expecting continuing use we are expecting to have access to ALL of our data not the bit Intuit deems necessary for 5 years. We used to buy a disc, then when it went to subscription only I don't remember anyone highlighting that by doing so I lost all rights to my personal property i.e. my data.
Perhaps you could let me have a copy of the full licence agreement highlighting the point that I gave away my rights to my data? Don't forget we are in the UK, commercial US laws may well be different. I suggest you get your legal team to look into this, now.
