CH360
Level 3

Other Questions

Legend!!

I have been having the same problem over two years later. And whilst it's not been a big deal for most of the time - just a strange anomaly - something new and much more frustrating started to happen!

 

Not only was it changing the Description to something different, QBO also started creating random suppliers with the same name as the description.

I now have around 20 additional suppliers that I don't want.

The worst thing - you can't delete them, so now I have loads of 'inactive' suppliers that I can't get rid of.

Very frustrating.

 

QBO, this is still an issue and is 100% not the fault of the banks.

You have some weird rules in place (that I can't find anywhere) that are changing the Description (and now creating suppliers). Please liaise with your developers so that they know this is a bug, and also ask them to provide you with more information on what the back end does/doesn't do!