JamaicaA
QuickBooks Team

Other Questions

I can imagine the situation you’re in right now, @hantsguy21. I'm here to ensure that you'll be able to activate your subscription in QuickBooks Desktop.

 

As much as I'd like to help you in getting this thing done right away, we'll need to reach out to our customer care team. This way, we can review this further and figure out how you can activate and start using QuickBooks. I’ll show you how:

 

  1. Within your QuickBooks Company file, select QuickBooks Desktop Help from the Help menu.
  2. You can also press F1 on your keyboard to bring up the same Help panel.
  3. Give a brief description of your issue.
  4. Click Continue.

 

In case you encounter any errors when you enter your product and license numbers, your activation code, or syncing data, see this article: Fix activation, license, and product numbers issues.

 

Furthermore, you'll want to read about QuickBooks Desktop discontinuation support hub. This includes help information about how to move to QuickBooks Online.

 

Our QuickBooks Support site contains several tips and resources to help manage your business. Just make sure to select QBDT in the Product list.

 

Please update me on how the call goes. I want to ensure you'll get activated your QuickBooks subscription as soonest as possible. Take care and have a great day!