DivinaMercy_N
Moderator

Other Questions

Hi there, @websolprov. I'm here to help ensure you'll be able to connect your PayPal account to QuickBooks Online (QBO).

 

I can see how the connection issue between PayPal and QBO cost you time and prevented you from getting transactions. I want to ensure this will be resolved as soon as possible. To start, could you tell me if you encounter any error messages when attempting to perform the connecting process? That information is a great help so I can provide a timely solution.

 

 In QBO UK, the option to set up your PayPal account is available. You can refer to these steps to proceed:

 

  1. Navigate to the + New button and select Invoice.
  2. Next, click on Connect to PayPal next to the payment options tick box.
  3. Then, grant permission to connect your PayPal account.
  4. Select Launch PayPal which will direct you to the PayPal login screen.
  5. Sign in and input your password.
  6. Follow the PayPal prompts.
  7. Then, click on Go back to QuickBooks Online.
  8. Review account names and fee categories.

 

For reference, please read this article: Accept Card Payments with PayPal app FAQ.

 

Once everything is fine, you now need to categorise and match your transactions in QBO to make sure they are allocated to the correct account. 

 

Fill me in if you have additional concerns about connecting PayPal to QBO. I'm always here to help. Take care always and have a good one.