LieraMarie_A
QuickBooks Team

Other Questions

Hello there, Patricia.

 

I appreciate you for reaching out to us. I'm here to help you activate your QuickBooks Desktop so you can continue running your business.

 

We'll have to update your QuickBooks Desktop to the latest release version to get the latest features and fixes. I recommend downloading patch updates directly from our website.

 

Here's how:

 

  1. Close your company files and QuickBooks.
  2. Go to the Downloads & Updates page.
  3. Click the standard setup link.
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  4. Select the country, product, & version and click the Search button.
  5. Click the Get the latest updates link.
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  6. After downloading the updates, navigate to the Downloads folder of your computer and double click the update file to initiate the installation process.
  7. Follow the prompts on the screen to install the updates.
  8. Restart your computer after the update is installed successfully.

 

You may also enable the automatic update to ensure your software is constantly updated. Please check this article and follow the Schedule Future automatic updates steps: Update QuickBooks Desktop.

 

Keep us posted on your progress with clearing out this update error message and if you need help with anything else. I'll be happy to lend a hand.