Hello,
I spent over an hour with Inuit Desktop support yesterday, they told me after much consultation we CANNOT use the US version of Quickbooks, and CANNOT import our company file, even with a 3rd party piece of software because the Tax system is different.
There is no other option but to move to Sage or some other piece of software and QB Online is seriously rubbish for a multi million pound company for the reasons already described before.
The fact that we cannot retrieve reports if we are audited by HMRC leaves us open to prosecution.
If we ARE audited I will be taking Intuit to court for not giving access to the transaction data. We are legally obliged to be able to pull data out for 5 years, if Intuit do not let us do this we are open to prosecution.
Exporting transaction lists and customer lists is not in a form acceptable by HMRC, they need a proper report.
