buzz21
Level 4

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Hi Ashleigh1, its no wonder people like Fiat Lux are trying to offer up support and considering alternatives given that Intuit are sending massively mixed messages on the matter. We seem in desperate need of an official email from Intuit explaining with absolute certainty what is happening from 1st February 2023. The fact that Intuit seem to think it is acceptable that they force everyone to export their data out at that date is ridiculous and shows how little they care about their customers. You have given us a pathetic 15 month window to deal with this which is not enough. I have a client who I got on to Desktop 18 months ago and they love it. They have a June year end so will want to migrate to a new product for 1st July 2022 as it is never sensible to migrate mid-year. After getting over the stress of January tax returns that gives us just 4 months to research suitable alternative products, demo them, plan and manage a migration and allow time to shadow data entry in the new product. This is the sort of sensible process that businesses should follow; Intuit seem to have no clue what is involved here.