Hello, no problem at all happy to help - although sadly I don't have an answer as I never found a solution. I had the exact same issue, where the support team were unable to tell me how to set this up, I called almost every day in the run up to running our M1 payroll. In the end, I actually had to call up HMRC and retract our registration for payrolling as they advised that once we tell them that we are, they'll expect us to do this. Very frustrating on the QB side of things as they advised that it would be a feature we could use from the new tax year in their Year End blog post and told us to inform HMRC that we were doing so. To avoid any issues with HMRC, I'd advise calling and de-registering from payrolling if you done this too, and doing a P11D for this tax year too. I couldn't find another solution... sorry to not have better news!
