Hi there, MarkWhatmore.
Do you mean no new transactions are downloaded after reconnecting your PayPal account? It looks like we have an open investigation about this in QuickBooks Online.
Our engineers are already working to determine the cause of the issue and creating a resolution to this as well. I would recommend reaching out to our chat or phone support teams. They will be asking for your account details so they can add you to the list of affected users.
We will also be sending out email notifications as soon as the issue is resolved. Here's how to reach out to them:
- Click Help in the upper right-hand corner of QBO.
- Look for Talk to a human and click on it.
- Type in "support" or "contact support" again and press Enter.
- Click I still need a human.
- Select Get help from a human.
- Choose between Chat with us or Have us call you.
Let me know if you need anything else.
