Hello again and welcome back to the Community, 112783. I understand you are trying to use a current asset account to pay invoices to suppliers in QuickBooks Online.
Please know that the account should be recreated as an asset account before it can be used as a payment account.
Sometimes though, browser-related issues can cause certain functions not to work properly in QBO. This can be the reason why you're unable to use it when paying your invoices.
Let's try some troubleshooting steps to resolve browser-related issues when working in QBO:
- Clear your browser cache and cookies to reset any outdated files or settings.
- Try a different browser like Chrome or Firefox to see if that fixes the problem.
- Disable any browser extensions that may conflict with QuickBooks.
- Ensure your browser is updated to the latest version.
- Refresh the page or reboot your computer to clear up any stuck processes.
Once you've gone through those troubleshooting steps, try going back to the supplier invoice and see if you can now select the current asset account to pay it.
Allow me to share these articles in case you need more guidance when managing supplier-related transactions in QBO:
Please don't hesitate to visit us again if you have other questions for us, 112783. We want to make sure you have the tools and knowledge to smoothly manage vendor payments and record business expenses in QBO.
