RockyKam
Level 1

Other Questions

Well... not even an email contact, and all the sources of communication leads to the end to an end of conversation that "nobody are following pro-advisor issues"

 

I've just ended a conversation with the live chat agent. Here's our last messages :

I see, I understand that price increase is a huge factor affecting your business. I recognize that a price change like this can be difficult for small business owners.

 

Allow me to share information about the new price increase for QuickBooks Online. As Intuit strives to deliver the best solutions at an affordable price to our customers, it is also keeping an eye on investing in technology that will make our products easier to use.

 

This will help us reinvest in continuing to improve the features we already have and introduce new tools that will let our customers do more in less time.

 

Do you think the above are answering my problem?

 

Honestly, I wish to get a direct email to follow up with this... or I might file for a claim with our solicitor in Hong Kong over the situation.

 

Thank you.