Other Questions
Hello there, seline.
This isn't the kind of impression that I'd like you to have when scanning a barcode onto your invoice. Rest assured, I'll point you in the right direction for support to help you fix this query.
First, I admire you for performing the steps provided by my peer above. Since the issue persists, I recommend contacting our QuickBooks Online Support Team. This way, you'll be able to have a screen-sharing session with them and pull up your account in a safe environment to investigate this matter.
Here's how you can reach out to them:
- From your QBO company, select (?) Help.
- Select either Assistant or Search.
- Then, choose a way to connect with us.
On top of that, please check our available hours to ensure we address your concern promptly.
Loop me in if you have other concerns with managing your sales forms. I'd be glad to assist you further. Take care!
