Thanks for your reply, @Thorpeedo.
If the transaction is not yet paid, you have the option to delete or void its payment. This process will only unlink the deposit, so the entry and invoice number will remain in your records.
To change the status from Paid to Unpaid, I recommend following the steps provided by @RCV.
For tips and other resources, I’m attaching a link to access our Self-help articles. Simply click on the topic to view the detailed list of knowledge-based information.
Let me know if you need further assistance while working in QBO. I’m here ready to help you. Have a good one.
