SarahannC
Moderator

Other Questions

Hello there, @Singyin.

 

Appreciate you for trying the recommendation shared by my colleague above. Based on the screenshots you've included, it seems to me that there's no unusual behavior happening in your QuickBooks.

 

Since you've linked the invoice to a credit note, it's normal in QuickBooks to not show the other individual items that belong to your bundle code. If you want to view the grouped products, you can click the linked transaction under the Customer field. Please see the attached screenshot below:

 

 

Still, you can add your bundle with several individual goods or services in each line item. However, it can be done if you'll not link your credit note to an existing invoice. Here's a sample screenshot:

 

You can use these links for more details about handling your sales forms in QBO:

 

 

Please visit again if you have more questions as you work with your transactions or any information in your QuickBooks Online account. Take care and have a good one, Singyin.