Previous bookkeeper is located in Canada, they are using Desktop version. I was only given a backup file.
I contacted the help desk, they referred me to Transaction Pro. The 7 days trial of Transaction Pro and help desk bring me no where. I contacted QuickBooks help desk again, the officer informed me that Transaction Pro can only import and export Excel, asked if I can covert the backup file to Excel for import to online!
I even downloaded desktop trail version, I can't restore the backup!
Can anyone help to tell me what can I do now to get the desktop company file (with data) migrate to online asap?
