MariaSoledadG
QuickBooks Team
QuickBooks Team
‎October 11, 2019 12:31 PM

Other Questions

Hi sd786,

 

You can cancel the wrong QuickBooks Online (QBO) subscription and contact our support team to verify if you're eligible for refund. Let me walk you through with the steps.

 

To cancel subscription:

  1. Sign in to QuickBooks Online as an admin user.
  2. Click the Gear icon. Then, select Account and Settings.
  3. Click the Billing & Subscription tab.
  4. In the QuickBooks section, click Cancel.
  5. Follow the prompts to successfully cancel your subscription.

To contact our Support Team:

  1. Go to this link: https://help.quickbooks.intuit.com/en/contact.
  2. Selec a topic.
  3. Click Send Email.
  4. Fill in the necessary information.
  5. Click Ask Your Question.

You can also visit our Help Articles if you have other questions about QuickBooks Online (QBO).

 

Keep in touch if you need anything else. I'll be here to help.

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