Not to worry, I'll help you get those Kotak transactions in without a moment's delay, anandshah.
The investigation with Kotak bank was closed and resolved. You'll want to check with Kotak bank to see if they have system maintenance. That's one of the reasons why we experience connection issues.
You may also consider updating your bank on the banking page manually to refresh the connection between QBO and your financial institution. Here's how:
- From the Banking tab, select Banking.
- Click the Update button.
If you're still getting the same issue, I recommend reaching out to our Support Team. This way, our live agent can check and re-investigate this further. Here's how to contact them:
- Open this link: https://help.quickbooks.intuit.com/en_IN/contact.
- Click on Banking, then Connect bank account.
- Choose a way to connect with support under the Here's how to connect with a QuickBooks expert about "B..."
In the meantime, you can download your transactions in a WebConnect file and upload them to QuickBooks.
You can always visit us here if you have any other concerns. I'm here to help. Keep safe!
