Other Questions
I'd love to help you here in the Community space, anoop-ramgroupon.
Would you mind sharing with me your query? I'd appreciate any additional details that you can provide and I'd be happy to find a solution for it.
However, if you wish to get in touch with the previous agent, you can set them a request for callback. Good thing is you have your case number handy. This will help the next representative in tracing your previous interaction.
Here's how:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
You can check out this article for our most updated contact information: Support hours and types.
I'm looking forward for your response. I'm always here to help. Wishing you a good one.
