We understand how waiting for help can be challenging, especially when you need answers quickly. There are a few other ways to get the support you need faster, and I’m here to help guide you through them, angie114.
You don't need to go far, as here in the QuickBooks Community, where other users and product specialists actively answer questions, you can share the details of the issue you're encountering with QuickBooks Online (QBO). We'll make sure to provide the best and appropriate resolution for them.
While we know you’ve had some challenges with chat in the past, it’s still a great option for getting help quickly when working on your accounts. Our live chat team is available 24 hours GMT Monday to Friday, and can assist you with a wide range of issues. Here's how you can connect with them again and get the most out of the chat experience:
- Sign in to your QBO company.
- Go to the Help (?) menu.
- Select the Search tab.
- Click the Contact Us button.
- Enter a keyword or a brief description of your concern. Then, hit Continue.
- Choose a way to connect.
For more details, you can check out this article: How and when can I contact QuickBooks Online support?.
We're hoping to hear from you soon. Please don't hesitate to reach out because we're always ready to help!
