Hi there, Keane 1. Paying employees on time is indeed important. I can share some insights about processing payroll with direct deposits.

To ensure we're aligned, could you please confirm if you're using a third-party application for payroll? If that's the case, I recommend reaching out to your payroll service for further assistance.

Also, payroll with direct deposit service in QuickBooks is only offered in specific regions such as the United States(US), and Canada. If you use QuickBooks Online Payroll for the US, you can check out this article to learn how issues with direct deposits are handled: Handle a direct deposit paycheck that was not received by an employee.

If you mean something else, please provide more information in the comments section below. I'll check this thread and get back to you as soon as possible.