I'm here to help with customizing your email template in QuickBooks Online (QBO), F1-AK.
In QuickBooks Online, it isn't possible to modify the pixel, logo and the height and width cannot be changed either since it is set to standard.
The logo must meet certain requirements:
- a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file
- It should be smaller than 10 MB
- Have a bit depth (or color depth) of 24-bits or less
- Uses the standard RGB color space (RGB)
- The shape of the logo is square. (If it's a rectangle, it won't work)
Since you have a bigger file, one solution is to crop the file, which essentially means reducing the size of the file by removing unnecessary parts. Another recommended option for managing large files is to use Adobe. Adobe offers a range of tools that can help you manage and manipulate large files easily.
Furthermore, once your customer paid their invoices, learn to record them through QuickBooks: Record invoice payments in QuickBooks Online
Feel free to reach out if you have any other concerns with managing your invoice in QBO. I'm always here to help you further.
