Other Questions

I'm here to assist you in matching your refund receipts,  MBL-S_H.

You can match your received payments and refund receipts if they're under one bank deposit. You don't need to use the resolve the difference function. Please refer to the steps below to guide you through the process:

1. Click +New and choose Refund receipt. 
   
   
   
   
2. Tap the recent arrow button on the upper left. Then, on the Refund From dropdown, choose Undeposited Funds.
   
    
   
   
3. Tap Receive Payment for the customer invoices.
4. Create a Bank deposit and tick all the receive payment and refund receipt that are part of it.
   
   
   
   
5. Hit Save and Close.
6. Lastly, Go to Transactions, then Bank transactions. In the For review section, locate and match the transaction.

Moreover, I'll add these articles to help keep your bank data accurate:

• Categorise online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

I'll keep the thread open so you can post a reply if you have further questions about matching your bank transactions in QBO. Stay safe!