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Hello there, Arundhati.
I'll help your record your credit card payments in QuickBooks and ensure the data is showing correctly.
The CSV file for credit card accounts may show the transactions in reverse. The amount may show as negative because paying your credit card reduces your balance.
Also, QuickBooks always depends on what data we bring into the program. If these payments have been manually uploaded, we can review the format to ensure we get the correct description and details of the transaction.
If you're using the 3-column format, make sure to put a negative (-) sign to debit the amount ( for payments/other expenses). We can use the sample screenshot below for additional reference.

Once done, you can exclude the incorrect transactions and re-import your credit card payments.
Afterward, since these transactions come from the bank feed, we can transfer the payment with the Record as a transfer option. It helps us track your expenses and maintain your financial reports accurately. Here's how:
- Go to Bookkeeping, select Transactions, and select Expenses.
- Select the account you need to transfer the payment from.
- Select the transaction, then select the Record as transfer radio button.
- Select the Transfer account ▼ dropdown menu and select the account you want to send the transaction to.
- Hit Confirm.
Lastly, let's review your work and make sure everything is correct. We can proceed in Step 2: Review and categorise downloaded transactions section to put them in the right category and match them correctly.
For more tips and details, here's an article that will guide you through handling credit card payments: Record your payments to credit cards.
Please let me know if you have more concerns about recording payments and other transactions in QuickBooks. I'm here to assist you anytime. Take care and have a good one!