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Other Questions
Thanks for the prompt reply, @kaushik3.
Allow me to chime in and help share information on how to download your data. Before we start, please know that your Personal Identifiable Information (PII) was remove for security purposes.
We preserve your company data for 356 days following the cancelation date. Since your account was already expired last September 28, 2021, I'd like to redirect you to our QuickBooks Customer Care Support Team. They have tools that can pull up your account securely and guide you in exporting your data.
Here's how:
- Click the (?) Help icon in the upper right-hand corner of the Dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Click I still need a human.
- Select Contact Us to connect with our live support.
- Choose Start a chat.
Also, you can review the following articles to learn how to manage your billing information and check your subscription history in case you want to subscribe another QuickBooks account:
- Update billing, payment, and subscription info in QuickBooks Online
- Unable to subscribe to QuickBooks Online
Please leave a comment if you need anything else. I'm always here to help. Take good care.