Hi sir,
We agreed that we supposed to take the back-up during the subscription period. But due to unawareness, we did not take the data back up.
Considering exceptional case, we are requesting you to share the data back up or enable the option to re-subscribe the our existing login. So that account will get activate and will download the data.
Name: [Removed]
Company ID : [Removed]
Hope for the positive response from your end.
