I have never had such a hard time getting ahold of support team, besides Quickbooks. I get a different answer each time and a bunch of team members who do not care about helping me find a resolution. I have been scammed by an app integration THROUGH Quickbooks online protal and although Visa is dealing with the Fraud end of it, Quickbooks is claiming NO responsibility for the scam, which fine okay, but they aren't removing that scam company from the app list and still won't help me find a resolution even though it all happened in THEIR program.
The chat is absolutely useless on any issue I have had. Getting through to someone to talk to you on the phone is IMPOSSIBLE. And when you do talk to someone they have no idea what they are even talking about.
I was now overcharged by Quickbooks themselves and I still cannot get through to them to get a resolution?
Should I save myself the headache and switch to another software??
Signed one EXHAUSTED business owner, just trying to speak to a HUMAN who knows what they are talking about and will see the resolution start to finish and stop passing the buck to everyone else.
