Other Questions

Hi there, kalen,

The following reasons may clarify the source of the issue:

• Someone entered an incorrect opening balance.
• Previously reconciled transactions were cleared, voided, deleted, or modified.
• Someone adds transactions that are older than the opening balance and doesn't edit the original entry to reflect the change.

To fix this, let's go to your account register and filter the date by 2/13/2019. This will help check if all transactions on that reconciled dates are marked with "R". Let me show you how:

1. Go to Accounting from the left navigation bar, then select Chart of Accounts.
2. Open the desired account by clicking the View register under Action.
3. Click the Filter icon.
4. Filter the data you need, then make sure to enter the date.
   
5. Click Apply.
6. Review all entries. You can see an R on those transactions.
   
7. If not, click it and keep selecting the status until you see an R, then click Save.
8. If a transaction is missing, you may need to enter it manually to ensure your books is accurate.

You also use the Audit Log feature to help determine what changes and who made them in QuickBooks.

Let me know if you need additional information. I'm always around to help.